The Oral-B warranty applies to Electric Toothbrushes only. Toothbrush heads, toothpaste, and floss are not covered.

Bought from another retailer?

Your toothbrush comes with a standard 2-year warranty. Register your product to extend your warranty to 3 years.

Bought from the Oral-B Official Store?

Your toothbrush automatically comes with an extended 3-year warranty. After your purchase, you'll receive an email confirming your extended warranty. Please keep this email and your order confirmation as proof of purchase.

Received a replacement toothbrush from our service partner?

Replacement electric toothbrushes provided by our service partner are covered by your original warranty. They are not eligible to be re-registered for a new warranty.

If your toothbrush develops a fault during the warranty period, our authorised service partner, Olympic Shaver Centre Ltd., will repair or replace it free of charge. To make a claim, please visit our Product Support Centre. If a replacement is required, you may receive a different colour or an equivalent model, depending on availability.

The warranty does not cover cosmetic damage (such as scratches), minor defects that do not affect the product's performance, or damage caused by:

• Normal wear and tear
• Accidents, misuse, dirt, or water
• Tampering or unauthorised modifications
• Improper use
• Repairs carried out by anyone not authorised by Oral-B/Braun
• Failure to properly care for or recharge the product
• Commercial use

Our authorised service partner aims to process your toothbrush within 5 working days of receiving it. If they need any additional information, they'll contact you. Otherwise, your repaired or replacement toothbrush will be returned as soon as it's ready.

If you have any questions about your warranty, please Contact Us.

Our authorised service partner is Olympic Shaver Ltd, based at Calverton Business Park Nottingham, NG14 6QL