Quick and free

Returns Follow the simple steps below for how to return your unwanted items.
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Register your return.

Start your return here with our return partner, ZigZag.

* You will be subjected to ZigZag's Cookies Policy and THG’s Terms and Conditions and Privacy Policy.

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Post your return.

Proceed through to the portal and you’ll be given the option to choose a carrier to fulfil your return.

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We’ll do the rest

Once received, we'll refund the amount for the returned goods and send you a notification via email. This can take 3-5 working days from the date we receive the return.