The Oral-B app is designed to better track your brushing progress and deliver more personalized insights so you can improve your gum health.
How to create an Oral-B account if you’re a new user: 1. Download the new Oral-B app from the Google Play Store or the iOS App Store 2. Open up the app and follow instructions on your screen to complete registration You can always register for an Oral-B account at a later date by simply navigating to the “MORE” screen within the app.
How to create an account within the new Oral-B app:
- Download the new Oral-B app from the Google Play Store or the iOS App Store
- Open up the app and follow instructions on your screen to complete registration
Still having trouble registering? Follow the troubleshooting steps below to help resolve the issue:
- Be sure to have the latest version (version 8.x) installed
- Connect to a reliable WiFi network and check that our brush is connected
- Make sure your phone is set to the correct region
- Check that you have read the required terms, you may have to scroll to the bottom of the legal disclaimer text to tick off the checkbox
- Manually enter your login credentials, autofill may cause you to accidently submit “blank” fields”. We advise to enter credentials manually.
- Check that your password meets the new criteria, making your password visible can help keep track of this
If you had to reset your password but still haven’t received a confirmation code:
- Check your inbox or spam folder for an email from noreply@m.oralbconnect.com
- Be sure to have the latest version (version 8.x) installed
- Connect to a reliable WiFi network and check that our brush is connected
- Make sure your phone is set to the correct region
- Still no code? Tap the “resend code” button within the app
- Enter your confirmation code manually, autofill may cause you to accidently submit “blank” fields”. We advise to enter credentials manually.
If you’re still experiencing issues with registration or login please contact Customer Support for further assistance.
